What does it take to make an outcomes-based approach deliver the goods?

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Governments are increasingly focused on being customer-centric and outcomes-based. As a result, they are starting to move towards outcomes-based approaches.

An outcomes-based approach allows departments and specific program areas to organise and communicate priorities to achieve what matters and makes a difference rather than just going through the motions.

Importantly, it takes the focus off measuring what’s been done and puts it onto measuring what’s been achieved. But it isn’t easy; it requires a supportive culture and a very specific skill set.

The Migrating Towards Outcomes-Based Approaches conference will provide you with the knowledge and information you need to take an outcomes-based approach.

Frank and fearless: experts spill the beans

Engage directly with leading proponents at the forefront of Outcomes-Based Approaches from state, federal and overseas government agencies.

Speakers include:

• Glenn King, Deputy Secretary, Premier’s Implementation Unit, Department of Premier & Cabinet, NSW
• Adam Luecking, chief executive, Clear Impact (US)
• Thea Knill, Director, Innovation, Department of Finance, Services & Innovation, NSW
• Al Morrison, Chief Executive on Assignment, State Services Commission, NZ
• Belinda Kotris, Chief Executive Officer, Tamworth Family Support Services
• Kirstan Corben, Executive Manager, Programs Group, Victorian Health Promotion Foundation – VicHealth

• How government agencies around the world are applying outcomes-based approaches
• How to build a culture that supports outcomes-based approaches
• Lessons from commissioning and deliverology
• How to apply an outcomes-based approach: establishing measurable performance expectations, identifying the right indicators, monitoring progress, using indicators to manage to outcomes

Who will attend?

Representatives of Government Departments/Agencies with responsibility for:

• Programs
• Policy + Strategy
• Commissioning
• Contract Management
• Impact Investment
• Performance
• Evaluation
• Reporting

Representatives of NGO’s with responsibility for:

• Outcomes Measurement
• Impact Measurement
• Evaluation

For more information, visit the website or email customercare@criterionconferences.com to talk to our customer service team.

 Quote CC*MANDARIN when registering & save an additional $100 off the current price.