Dud KYC the massive liability in Optus hack

By Julian Bajkowski

September 26, 2022

Optus shop
Know Your Customer regulations are meant to keep us safe. Instead, they are creating a massive hacker honeypot and troves of data to steal. (Jackie Davies/Adone)

Australia’s leading privacy and cybersecurity experts have questioned why corporates and government agencies are continuing to hoard vast troves of sensitive personal information, following a major data breach at Optus.

‘Know Your Customer’ (KYC) obligations that force public and private organisations to harvest reams of sensitive personal identifiers have resurfaced as a burning issue following the hack of and massive data theft from Australia’s second-biggest telecommunications carrier.

The questions surrounding last century’s KYC rules, creating data honeypots for both state-sponsored and criminal hackers, follow decades of grudging regulatory acceptance by industry and government and high-profile prosecutions of banks for KYC compliance failures.

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