Simon Cooper

Simon Cooper on the new public sector skills needed to match the speed, scale, and intensity of Australia’s digital transformation
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Simon Cooper on the new public sector skills needed to match the speed, scale, and intensity of Australia’s digital transformation

  • Communications & Technology

Simon Cooper is now the co-author with Martin Stewart-Weeks of an independent book that has got a lot of people in the public sector talking’. Here, Cooper talks about the challenges thrown out by ‘Are we there yet’, and the digital transformation of government and the public sector in Australia.
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By Peter Debus

December 12, 2019
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Writing a form sounds simple, but isn't. Public servants must balance readability and logic with the needs of complex policy and legislation
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Writing a form sounds simple, but isn't. Public servants must balance readability and logic with the needs of complex policy and legislation

By Stephen Easton

  • Communications & Technology

Filling out forms is still one of the main ways people interact with government. Each government jurisdiction will have its own priorities when designing a form, so Mandarin Premium has taken a look at three different approaches from Australia and elsewhere to showcase what else public servants can do to improve their forms.