Royal Commission into Institutional Responses to Child Sexual Abuse


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PM&C issues guide for handling child-related complaints and allegations

PM&C issues guide for handling child-related complaints and allegations

  • Culture

The Department of the Prime Minster and Cabinet has published a guide for handling complaints involving children and “creating child safe cultures”.  Prompted by the Royal Commission into Institutional Responses to Child Sexual Abuse, the guide outlines how to develop, implement and maintain a complaint-handling system that prioritises child safety and promotes young voices in decisions that affect them.