Who are the key figures in the public sector’s most significant royal commission? Community & Social The Robodebt Files has profiles of the main players in the royal commission so far, helping bring you up to speed on developments.
The Robodebt Files: Robert Whelan – robodebt collector February 14, 2023 By Julian Bajkowski Community & Social Michael Whelan defended his business’s role in the illegal scheme, and its conduct, as “fair and reasonable”.
Premium Case studies What the robodebt chief knew: Kathryn Campbell denies making ‘positively misleading’ statements in annual report November 14, 2022 By Julian Bajkowski Community & Social Former social security chief Kathryn Campbell has admitted robodebt was a failure of public administration. Responsibility is a bigger ask.
Premium Case studies What the secretary knew: Finn Pratt thought Morrison would heed advice November 11, 2022 By Julian Bajkowski Community & Social Delegated authority and advice was trusted by the Social Services secretary, even if nobody in Scott Morrison’s office listened.
Premium Case studies How robodebt added a decade to urgent service delivery reforms November 11, 2022 By Julian Bajkowski Community & Social Robodebt’s conceptual kernel might have worked brilliantly – and possibly still could – if senior public servants and their ministers had been more creative and less impatient.
What the DepSec knew: Code of silence, cultural atrophy and agency turf wars propelled robodebt November 10, 2022 By Julian Bajkowski Community & Social A social services chief has admitted staying deliberately silent about robodebt’s illegality, breaching her obligations as a public servant.
Premium Case studies Former DHS fraud boss admits robodebt calculator design was known to produce untrue results November 9, 2022 By Julian Bajkowski Community & Social There is something special about Canberran suspension of disbelief. If it was a bookie, a fishmonger or a landfill operator their licence would be stripped for tilting the scales…
Premium Case studies Robodebt collector defends hardball practices as ‘fair and reasonable’ November 7, 2022 By Julian Bajkowski Economy & Industry The royal commission into robodebt has heard from debt collectors how public servants closely supervised the operations of the illegal scheme.
Services Australia handed $5.6m more work to robodebt collector Panthera following ACCC prosecution November 3, 2022 By Julian Bajkowski Community & Social Outsourced debt collection boomed under robodebt, with Panthera a big winner of new contracts until the illegal scheme’s collapse.
