personal information

We need the convenience and fluidity of digital engagement, but if our ID credentials aren’t robust and secure we face a serious problem.

Screen scraping requires consumers to share highly sensitive account details and passwords with fintechs to make many services work.

Australia’s privacy regime should focus on targeted regulation, strategic enforcement and more direct avenues of redress for individuals, says OAIC.

Young people in New South Wales are less aware of their privacy rights than other age groups, the state privacy commissioner’s latest survey of community attitudes has found.

The Victorian government is uploading data from driver licenses to the federal government’s National Driver Licence Facial Recognition Solution but will only allow it to be accessed by its own agencies, for now. The information includes the photographs, dates of birth, licence numbers and gender of licensees, but no information about traffic infringements or demerit […]

Queensland’s Crime and Corruption Commission is taking a close look at examples of government agencies doing the wrong thing with sensitive private information. Operation Impala will “examine the misuse of personal and sensitive information by public sector agencies” through a public hearing this November.

Public agencies need to understand they are custodians, not the owners, of data and information they collect from their customers and citizens, according to experts at a Mandarin information management seminar exploring the importance of information governance for the public sector, in a digital world.

When The Mandarin’s executive learning seminar series on information governance and digital transformation landed in Adelaide, it became very clear states have differing imperatives and drivers for change. Here’s what went down…

Just “correcting the record” is not always a good enough reason for the public service to release someone’s personal details, and although it can be in

In mid-2017 The Mandarin’s executive learning seminar series on digital transformation information governance hit the road, starting in Sydney, candidly revealing real-world challenges and urgency for change.

By ignoring the possibilities of data linking, a Federal Court ruling has severely weakened Australian privacy laws, argues legal academic Jake Goldenfein.

Is DTO taking over myGov, toppling Human Services as lead agency? The media narrative doesn’t much resemble the policies from this campaign, and perhaps misses the more important trend inside digital services.