Minister wants public service transformation and renewal plans to stick Culture Senator Katy Gallagher has shared a sketch of her ambitious reset and rebuild plans for the APS, declaring the days of “mothballing” the 2019 Thodey Review over.
Mandarin behind NSW Greater Cities Commission celebrated among public service peers October 13, 2022 By Melissa Coade Federal Elizabeth Mildwater was amongst 10 public servants who were made IPAA fellows at a presentation yesterday evening.
Premium Interviews When the public expects highly personalised services from government November 29, 2021 By Melissa Coade Federal IPPA Queensland’s president on how coronavirus raised the expectations of citizens about what they could expect from government services.
Premium Interviews Citizens, customers and service transformation November 26, 2021 By Melissa Coade Communications & Technology When bureaucracy is undergoing major service transformation, does it matter whether the people accessing their services are defined as citizens, customers or clients?
