modernisation

Migrating to the cloud is an increasingly critical step for government departments as part of their digital transformation. The terms ‘migration’ and ‘modernization’ are very often used interchangeably, but is there a difference? In contrast to a migration project, modernization encompasses more transformative changes to applications, infrastructure, data, and business processes to prepare for and take […]

Public sector leaders grappling with how to make their tech estate deliver best-in-class customer conversations and intelligent process automation now have a winning solution at their disposal. After many years of delivering powerful improvements to customer experience on clients’ infrastructure, sector leader Smart Communications™ has revealed its cloud-based application suite has cleared one of the federal […]

“A professional and connected public sector, delivering results for all Australians.” This is Public Service Minister Mathias Cormann’s one-line narrative for the Commonwealth bureaucracy in the coming financial year, if the government is returned to office this year.

The Australian Public Service is expected to complete the long-discussed shift to online planning and performance reporting by the end of 2019, which could see the end of printed annual reports. The transition has been on the cards for years but hit a significant milestone yesterday with the soft launch of a new website, transparency.gov.au, […]

Seizing the opportunity to accelerate, reform and deliver personalised government services requires more than intent. It requires world class infrastructure backed by the accrued intelligence, wisdom and capability of global partners delivered on local ground.