mobile devices

An audit report from the Queensland information commissioner shows what happens when government agencies rush out mobile apps without paying sufficient attention to digital privacy, but also contains examples of good practice from two agencies.

Increasingly, citizens are demanding from government the same level of mobile experience they get with the world’s biggest technology giants. Agencies here have some work to do.

Social media has emerged as a powerful tool for public sector organisations. But it’s just part of a holistic communications strategy, and it’s important to use the right tool for the job.