mobile

The Department of Veterans’ Affairs has hitched its wagon to the trucks that take Centrelink, Medicare and Child Support services on the road for those who don’t live anywhere near a government office.

The federal government will commit a further $67.2 million in this year’s budget to the digital identity application, myGovID.

An audit report from the Queensland information commissioner shows what happens when government agencies rush out mobile apps without paying sufficient attention to digital privacy, but also contains examples of good practice from two agencies.

New arrangements for shopping around the telecommunications market will make things easier in the Victorian government’s rural and regional offices, according to the premier’s department.

ALL THINGS P: Mobile apps offer the opportunity to reset relationships. Here are two case studies in helping agencies engage with stakeholder groups and even between management and rank-and-file employees.

Increasingly, citizens are demanding from government the same level of mobile experience they get with the world’s biggest technology giants. Agencies here have some work to do.

Social media has emerged as a powerful tool for public sector organisations. But it’s just part of a holistic communications strategy, and it’s important to use the right tool for the job.