IT systems Archives

Smart Communications’ cloud solutions complete IRAP assessment for use in government

Public sector leaders grappling with how to make their tech estate deliver best-in-class customer conversations and intelligent process automation now have a winning solution at their disposal. After many years of delivering powerful improvements to customer experience on clients’ infrastructure, sector leader Smart Communications™ has revealed its cloud-based application suite has cleared one of the federal […]

Auditor-general slams rollout of Victorian infringements system while highlighting pressures on public servants

By Shannon Jenkins

Communications & Technology

The audit report noted that it quickly became clear that DJCS’s VIEW had ‘substantially less’ functionality than expected, which was later estimated to be just 5%.

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The public sector cloud conundrum

By The Mandarin

Cloud services are on the agenda of public sector organisations to drive efficiencies, enable mobility for in-field operations, and turbocharge their digital culture transformation programs to improve citizen engagement and experience.

IT systems

Smart Communications’ cloud solutions complete IRAP assessment for use in government

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Auditor-general slams rollout of Victorian infringements system while highlighting pressures on public servants

The public sector cloud conundrum