The Europeans harnessing personal data for public purpose — on their own terms Features The private sector has been quick to harness the value of personal data, often without much customer consent. A new project is looking at how citizens can regain control over their data and use it for public value.
Tom Burton: why we need a robust digital trust system now March 7, 2016 By Tom Burton Communications & Technology ANALYSIS: Having an agreed digital identity system government and business can use is critical if Australians are to enjoy the benefits of intelligent digital services. The Mandarin canvasses the options.
Catering to the digital age — the road ahead for agencies January 19, 2015 By The Mandarin Features While government needs to step up to offer online initiatives that meet the level expected by society, there are risks of identity theft, privacy and legal exposure to consider
The right tool for the job: social media in the public service September 24, 2014 By Stephen Easton Features Social media has emerged as a powerful tool for public sector organisations. But it’s just part of a holistic communications strategy, and it’s important to use the right tool for the job.
Tom Burton: digital dog days as government gap exposed August 10, 2014 By Tom Burton Features The mishandling of the metadata issue and the release of a new report on the failures of the NBN reveal deep weakness in government digital capacity.