Intermedium Archives

Report: Digital Government Employee Experience Readiness Indicator

Is government delivering a contemporary employee experience? High job satisfaction within the public service improves productivity and ultimately leads to better citizen outcomes. While digital technology and automated HR workflows play a crucial role, these investments need to be supported by underpinning workforce frameworks, strategies, policies, and governance structures. Intermedium’s new Digital Government Employee Experience […]

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Webinar: The future of government

By Salesforce

Learn how digital transformation has changed the way Australian jurisdictions deliver government services to citizens and businesses.

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Rising public pressure for greater government transparency

By The Mandarin

Establishing greater openness and transparency into the activities of government will build public trust, create economic opportunities, and support better decision-making. Intermedium’s white paper discusses the challenges agencies face and examines how technology can reduce the costs and complexity associated with open government.

Siri, Cortana and the ATO's Alex: the rise of the service avatar

By The Mandarin

Like the technology giants, Australian government agencies are embracing increasingly intelligent virtual assistants. Cognitive service solutions are delivering for citizens.

Digital government report card: which states are leading?

By The Mandarin

NSW has led the way in a customer-led digital revolution inside government agencies. But other states are now snapping at their heels, competing and learning from each other.

Intermedium

Report: Digital Government Employee Experience Readiness Indicator

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Webinar: The future of government

Rising public pressure for greater government transparency

Siri, Cortana and the ATO's Alex: the rise of the service avatar

Digital government report card: which states are leading?