Premium Insights and analysis Feminism in the Algorithm Age warns against complacency on tech policy Editors' Picks Feminism in the Algorithm Age explores the way algorithms are driving a new contestation of women’s rights.
No cap, fam: opportunity for health agencies to be funnier on socials June 2, 2023 By Anna Macdonald Australian Capital Territory The first waves of COVID-19 taught Health authorities they need to better tailor their communication towards young people.
Ombud calls for world-first powers to deal with digital platform complaints March 29, 2023 By Melissa Coade Communications & Technology The Telecommunications Industry Ombud asks Treasury for the role of hearing complaints about digital platforms.
Ombud calls for formalisation of disputes for digital-platform small businesses May 10, 2022 By Anna Macdonald Communications & Technology Australian small business and family enterprise ombud Bruce Billlson advocates for government support for small businesses that trade on digital platforms.
ACCC vs Big Tech: Round 10 and counting April 4, 2022 By Liam Harding, Elise Bant and Jeannie Paterson Communications & Technology The ‘open textured’ language of section 18 of the Consumer Law makes it highly adaptable when responding to novel tech legal issues as they arise.
Premium Columnists There’s merit in setting social media boundaries for public staff August 12, 2021 By Tom Ravlic Editors' Picks Politicians are in a position to make light work of trawling the social media accounts of journalists and public orgs that are giving them grief.
Premium Expert briefings How social media can help the public sector stand up for citizens during COVID-19 March 25, 2020 By Roger Christie Communications & Technology Where should public servants start with social media during a crisis, when the stakes are high and people are emotionally charged? Roger Christie shares 10 urgent steps agencies should take with social media.
The federal election campaign through the 'distorted prism' of social media April 30, 2019 By The Mandarin Communications & Technology Home Affairs head Michael Pezzullo has described social media as a “cesspit” while former Department of Foreign Affairs and Trade secretary Peter Varghese warned it
Why transformation is becoming easier, not harder, for government December 7, 2017 By Julian Bajkowski The imperative for government agencies to innovate quickly and deliver has never been more urgent. The fact that major digital hurdles are falling away makes this even more so.
The right tool for the job: social media in the public service September 24, 2014 By Stephen Easton Features Social media has emerged as a powerful tool for public sector organisations. But it’s just part of a holistic communications strategy, and it’s important to use the right tool for the job.
