Identity management

The federal government is working on a “portable, safe and secure” national digital ID program. But what will it take to truly defeat fraud?

A new government review will examine ways to better protect Australians from identity theft and recover from the impacts should they become victims.

The emergence of blockchain technology promises vast opportunities, including enhanced efficiency, speed, and data security. But should governments be harnessing the technology at this early stage?

Australia Post has made a play for a majority slice of future digital elections in a new white paper. Despite the risks, a survey shows Australians are ready for eVoting and many wonder why it hasn’t happened already, despite the problems with the last Census.

The Digital Transformation Agency has made a bold bid to create a central “double blind” digital ID exchange. This time it wants privacy proponents inside the tent.

Many government transactions serve different purposes, but are broadly similar in execution. That opens the way for greater convenience, efficiency and customer satisfaction.

British digital identity verification service GOV.UK Verify has gone live. There are plenty of lessons as the DTO starts work on its own system. An early one is minimising user-hassle by working with existing systems.

Questions about information security and 369 cases of possible identity fraud involving Medicare hang over Human Services ahead of its Estimates hearing. Opposition senator Doug Cameron has been closely pursuing the matter with implications for all agencies holding personal information.

Truisms of digital identity no longer apply since the last major government effort. Marie Johnson, the former chief technology officer of the Access Card, has written a research paper on the adaptation and digital disruption of identity for this century.

Reducing red tape and form duplication wasn’t in the original plan for myGov, but strength of a good idea has an ambition and momentum of its own. Human Services CIO Gary Sterrenberg speaks to Miguel Carrasco about the potential game changer in public service delivery.

IPAA Victoria’s Digital Delivery conference in Geelong exposed the two players in the public sector digital change race: the worriers and those who are making it up as they go. It’s an exciting time, writes Tom Burton.

The mishandling of the metadata issue and the release of a new report on the failures of the NBN reveal deep weakness in government digital capacity.