good public administration

Tom Burton: the case for the Department of Digital

Features

The digital revolution is well under way, rapidly causing massive change, challenges and opportunities. Yet there is no consolidated policy agency with deep digital smarts to advise governments of their best options.

Latest

Centrelink's debt recovery system: automation without good public administration

By Stephen Easton

News

The Commonwealth Ombudsman reports Centrelink’s automated debt recovery drive is an example of digital transformation that failed to maintain good public administration, procedural fairness under administrative law, and risk management.