Gartner

With the pace of technological change accelerating the provision and delivery of public services, it’s difficult to pinpoint specific skills an effective future public servant will need, says Neal Woolrich, director of HR advisory at consulting firm Gartner. Woolrich prefers to take a more dynamic approach. He’s identified three broad skill sets that will likely […]

Modernising government technology is an imperative for federal, state, and local departments alike. Gartner predicts that by 2025, more than half of government agencies will have modernised critical core legacy applications to improve resilience and agility. But upgrading core technology can be daunting. A common misconception among government organisations is that modernising technology requires removing […]

After a string of data breaches in 2018, privacy and protecting people’s information became a hot issue which shows no signs of abating. Digital privacy made a global 2019 top ten list of technology trends and GDPR was the data privacy acronym of the year.

The volume of data globally has created widespread opportunities to harness its economic and social value raising policy issues such as privacy protection, innovation and consumer policy.

Recognising the ethical issues around digital transformation and allowing ethics to shape the design process is a key challenge, and will be for the next decade.

The public sector is ripe for reform. Digital Network Architecture lets agencies move from intent to reality, quickly and effectively.

A content-services approach offers a more unified view to the problem of information management platforms. Now enterprise content management is rapidly spawning a new paradigm.

Public sector responses to issues are traditionally reactive rather than anticipatory because of the time it takes to get good data. That’s changing rapidly as networks and machines literally start to think ahead.

If you thought it was hard to keep up with departmental information requests, there’s now a time limit on responses. Do you have the right systems to keep up?

The Internet of Things (IoT) has arrived, and government agencies are looking to protect themselves from its threats while still reaping its benefits. But with IoT security almost non-existent and standards still far away, what are the practical steps government needs to take to mitigate very real attack risks?

Leadership teams are more likely to back digital transformation after setbacks if they are digitally savvy themselves. Sustainable progress, transparency and open assessment of risks also help prevent big surprises from bubbling up.

Walk-on-by: new biometric and border control technology means you soon may not even have to speak to authorities coming into and out of Australia. DIBP plans to lead the world in innovative border systems again.