David Bowen

INTERVIEW: The Disability Insurance Agency boss talks to The Mandarin about risk enablement, adapting to demand blowouts and recruiting outside a capital city ahead of a massive scaling up of the NDIS in July.

The National Disability Insurance Agency is on the front lines of the move towards a market stewardship role for public servants. Chief executive David Bowen shares his top lessons from the small-scale trials leading up to the full NDIS roll-out in 2019.

If the National Disability Insurance Scheme hadn’t run trial sites, it wouldn’t have known the risk that was building up. NDIA’s chief executive David Bowen explains the progress and lessons on the way to full implementation.