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COVID-19 has magnified challenges in the health sector, but technology can help.
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COVID-19 has magnified challenges in the health sector, but technology can help.

Even before COVID-19 reached Australian shores, the effectiveness of systems supporting the delivery and management of healthcare services was limited by its disconnectedness. Systems facilitating the delivery of patient services, procurement of medicines and medical equipment, and management of staff and finances were siloed, creating workflows difficult to navigate for both staff and patients. “The […]

Building a better digital experience for citizens
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Building a better digital experience for citizens

Around the world public sector agencies are adopting digital transformation to build better services for people and communities. Digital transformation has already improved the service quality of commercial organisations, raising people’s expectations and putting pressure on government agencies to provide similar service experiences. Transformation can bring new benefits to individuals or entire communities, enabling data-driven […]