Chris Chapman

The Communications department stalwart is now free to take up the chair of Australian Communications and Media Authority, that, we hear, was held open for her availability.

ESTIMATES LATEST: Public servants are caring, committed Australians too often disparaged, Chris Chapman says. A late convert to government himself, he urged the sector to keep adapting.

INTERVIEW: When change happens faster than many can keep up, ACMA is driven to stay relevant. ACMA chair Chris Chapman talks about his 10-year transformation exercise and giving staff permission to experiment.

Outgoing ACMA chair Chris Chapman is proud of the regulator he will soon leave. He says it’s been a leader in public sector ICT transformation and demonstrated best practice in centralised customer service.

Will the government’s review of the communications and media regulator, the ACMA, be just another cosmetic exercise, or will there be real reform that addresses Australia’s digital future?

The broadcast media watchdog is evolving as the industry it regulates convulses and converges into a mash-up of old and new media. In the meantime, it’s finding new ways to keep things civil on the airwaves.

EXCLUSIVE: ACMA says it’s on track to being the best in the world at what it does. Don’t agree? You can join the conversation about the agency’s performance.