choice

Giving users of human services like public housing and end-of-life care greater ability to choose will lead to better service quality, argues the Productivity Commission in a report released on Monday.

The man who for decades ruined Christmas for dangerous toy importers, billing scammers and used car dealers in NSW is drawing stumps.

What kinds of human services should be first in line for competition, or at least contestability? The Productivity Commission has chosen six — but for it to work, government must play a strong stewardship role.

When providers of human services are encouraged to compete, how can government make sure the clients are the winners? The Productivity Commission is calling for submissions to help it figure out the answer.