artificial intelligence

Australian and US military bosses have underscored rules-based international order, peace, and prosperity in the Indo-Pacific.

For almost four decades, Pegasystems has helped the world’s leading brands solve problems fast, transforming for tomorrow using Pega’s industry leading capabilities which underpin service experience and delivery in some of the most customer contested industry sectors on the planet. This includes 18 of the top 25 top global banks, seven of the top 10 […]

While some healthcare algorithms exacerbate inequitable medical care, other algorithms can actually close such gaps, a growing body of research shows.

The COVID-19 pandemic presented a learning moment for the global education system like no other. Now, as we return to something akin to a pre-pandemic world, we need to ask what lessons have we really learned? Earlier this year, The Mandarin brought a group of teachers, CEOs, consultants and senior administrators together for a forum […]

Climate policy across Australia is fragmented, but researchers are aiming to use big data to make better sense of it.

To help us tackle the next pandemic, AI must widen towards embracing the fullness of the environment we live in and share with other species.

Here we compare the top recommendations from the Global Report of Assistive Technology with Australian experiences.

It’s commonly stated that there is no agreed definition of ‘artificial intelligence’. This causes problems in making policies and regulations about it.

NSW has given itself until 2030 to be the ‘most customer centric’ state, holding a community consultation this week as to how to get there.

Survey finds 92% of Australians want more digital government services and a majority (78%) are comfortable with AI-generated services. 

Russia’s deployment in Ukraine has been a demonstration of some of the limitations and vulnerabilities of AI-enabled systems.

The government will stump up $44 million for four new AI and digital capability centres to help SMEs leverage local expertise to generate more jobs.

Salesforce recently re-architected the Salesforce Customer 360 Platform to run on the public cloud. Here in ANZ, that means Amazon Web Services (AWS). Salesforce 360, including Sales Cloud, Marketing Cloud, Commerce Cloud, and Industries, is Salesforce’s world-leading solution for connecting every single function of the business – including third parties – around a single view […]

Every citizen is an individual, with their own unique circumstances and needs. Yet for far too long governments have viewed citizens through the one-dimensional lens of the data available at a particular touchpoint. Whereas in reality, data is captured across a multitude of systems, each providing a small fragment of the information needed to best […]