How government can unlock billions of dollars in savings A US start-up used government data to make $1.5 billion. The New Zealand government put data to work to find $954 million. The potential for Australian agencies is enormous. But internal barriers remain.
Delivering City Deals through leadership and shared vision June 17, 2016 By The Mandarin The new Smart Cities Plan has the potential to increase the future prosperity of Australia’s cities and regions. But a shared vision is the key in making the reform really work.
10 reasons executives should embrace plain English June 15, 2016 By Dr Neil James Apart from the organisational benefits that plain English brings, there are personal reasons every CEO or government executive should embrace writing reform. Here’s the top 10.
'Hyper-government': ANZSOG conference for the new environment June 13, 2016 By Gary Banks The age of “hyper-government” demands even higher levels of administrative and policy capabilities of public servants. ANZSOG’s annual conference in Sydney will present successes and failures to learn from.
Trust and leadership: a deficit that must be breached June 1, 2016 By Andrew Simon ALL THINGS P: The political class is less trusted than ever by citizens across the world. So how can government leaders instil a culture of honesty and transparency to win them back?
Invisible payments: will we value when we don't transact? June 1, 2016 By Sam Court Australians seem ready for friction-less, “invisible” payment systems, even if the companies and technology are lagging behind. But watch for signs of cognitive dissonance …
Creating 'innovation economy' is evolution, not revolution June 1, 2016 By Sam Court If Australia truly wants to become a global hub for innovation, we need to not only look at funding for high-risk start-ups, but also better incentives for established brands to make calculated investments.
Building better government services the design-centric way May 29, 2016 By The Mandarin Government agencies have a great opportunity — and a mandate — to combine data-centric design with the power of analytics to provide better services to citizens, increase efficiency and reduce costs.
Up in the clouds the security threat increases for government May 25, 2016 By The Mandarin Cloud computing has been a boon for government communication, but it also markedly increases the security risk. The paradox is one agencies must be aware of and act on.
A Plain English program goes well beyond the words May 25, 2016 By Dr Neil James One mandarin’s recent plea for “clear, crisp, meaningful and expressive” communication must go beyond just the words. Plain English must also include the structure, design and evaluation of texts.
The business case for digital transformation: be a tourist May 22, 2016 By Saul Flores Why can’t government agencies act like the private sector when it comes to digital transformation? The digital revamp of Tourism Australia shows the lessons to learn — and ignore.
Utilising data to rebuild citizenship in the 21st century May 20, 2016 By Alvaro Maz The Digital Transformation Office can’t fix everything that’s wrong in government. Developing capability from within can help bridge the gap between citizen expectation and delivery.
Data analytics: a powerful tool for smaller, leaner government May 16, 2016 By The Mandarin The federal budget called for government to be “smaller, more digital, and more flexible”. So how can data analytics help agencies achieve these important future objectives? A change agenda is needed.
Creating infrastructure that drives growth: the new rules May 13, 2016 By Grant Mitchell The private sector is central for infrastructure. It means replacing traditional public partnerships with approaches rigorously built around economic strategy and viewed as business development with an understanding of value.
How the federal budget tested the policy sales pitch May 11, 2016 By Dr Neil James The election won’t just present clear policy options, but test the language for selling policy itself. So how did Scott Morrison and Bill Shorten open the account with their budget pitches?