Promoted Mastering the lessons of crisis management and rapid recovery I wonder if we could take a minute out of our busy lives to reflect… What were you doing when some of these crises unfolded? What can you recall about the response to these events? There are many different types of crises: natural and human-made disasters, political scandals, terrorism attacks, commercial collapses, global health emergencies. […]
Promoted Helping policymakers demystify data March 8, 2021 By Carnegie Mellon University Australia Public sector professionals with an entrepreneurial digital mindset can harness big data to improve service delivery, build social acceptance of new technologies, and avoid disastrous ‘own goals’ such as the Federal Government’s Robodebt scheme. Carnegie Mellon University Australia Head Emil Bolongaita said there is enormous public value in marrying data science and public policy. Helping […]
Promoted eBook: Cloud benefits for Australian local councils March 5, 2021 By RingCentral Local councils and schools are the pillars of our communities that provide continuous support and education for all people, yet struggle to access up-to-date platforms to better serve the public. As IT budgets shrink from year to year, the government IT leader’s unique dilemma becomes managing the balance of innovation and modernisation with frugality. This […]
Partner Content Why data in the cloud is not always protected by default March 5, 2021 By Veeam Office 365 has proven highly popular with public sector organisations across Australia, thanks to its advanced functionality and cloud-based accessibility. But while Office 365 stores data in the cloud, it does not automatically protect that data from all forms of malicious or accidental interference. Microsoft operates a shared responsibility model, which means users must take […]
Promoted eBook: The finer points of Microsoft Teams backups March 5, 2021 By Veeam On the surface, backing up Microsoft Teams probably sounds like a really simple thing to do… Teams is a part of Microsoft Office 365, so if you want to back up Teams, all you have to do is to back up Office 365, right? But what do you actually back up? Exchange? SharePoint? Something else? […]
Promoted Setting up a workforce that engenders public trust March 5, 2021 By Stephanie Waddon When citizens have trust in the institutions that govern them, society benefits as a whole. Trust is the glue that facilitates collective action for mutual benefit. Without trust we don’t have the ability to address complex, long-term challenges. Trust is also closely tied to democratic satisfaction. Despite the significant uncertainty and stress brought by bushfires […]
Whitepaper: How digital document processes are shifting from best practice to business necessity March 4, 2021 By Adobe 72% of businesses see digital workflows as their way to thrive in changing times. In this Forrester report you’ll learn: How digital document processes help businesses stay resilient How digitalization can reduce risk and open up revenue opportunities How digital documents can improve customer and employee experience now and for the long term Download this […]
Partner Content Why digitalisation doesn’t always assume efficiency in government March 4, 2021 By Brad Howarth The COVID-19 crisis will have a lasting impact on the world long after the rollout of a vaccine. The race to adapt to a swiftly changing world led to the rapid uptake of digital technologies by public and private sector organisations alike, initially for outbound communication, but also as a channel for service delivery and […]
Promoted Not all consultants are the same March 1, 2021 By John Glenn A recent article suggested replacing consultants with a “public sector reserve”. I thought it was a nonsense, addressing a ‘symptom’ rather than the root cause. The underlying problem seems clear – the public service doesn’t get sufficient value for money from the consultants it hires. Consultants are here to stay, so let’s address the real […]
Partner Content Why data sharing is critical to citizen engagement February 23, 2021 By Brad Howarth Every citizen is an individual, so why do government agencies not treat them that way? The history of government IT has traditionally been one of systems being created in isolation, designed to perform a specific task with little thought given to how they might interact. As a result, information regarding any one individual might be […]
Promoted Case study: Rapid program establishment in a public-private sector collaboration February 17, 2021 By Kiah Consulting This resource presents an insightful case study of a government client seeking to establish an unorthodox public–private sector collaboration. The objective: to provide a safe place for client and industry participants to rapidly establish cross-company teams for the accelerated adoption and innovative use of technology to deliver near-term outcomes. Download the case study to learn […]
Promoted Transitioning shouldn’t be turmoil – Part 1: Three top tips for transitioning to an integrated life February 17, 2021 By John Glenn Integrate your life, don’t balance between work and life. While the world might seem to be in turmoil, we have always been constantly transitioning. You may be transitioning to a new job, from the public sector, between industries, to consulting, from the military. The smoother the transition, the better will be the result. This is […]
Promoted Technology critical to the adoption of flexible working practices in government February 15, 2021 By RingCentral The NSW Government recently agreed to implement a proposal for public servants living in Wollongong to work from local spaces rather than commuting to Sydney every day. The ‘Work from Wollongong’ plan is a great idea to support the government’s flexible workplace policies, at the same time ensuring COVID-19 office space limits can be maintained […]
Partner Content How will Australia’s states keep tabs on jabs? February 4, 2021 By Salesforce For the average Australian, the thought of patiently waiting in a line to get a needle put into your arm just to continue life with some sense of normality would have seemed an alien concept just a year ago. Today, Australians aren’t just champing at the bit to get vaccinated against COVID-19, there’s active discussion […]
Partner Content Making data work for government February 3, 2021 By MTX Australia Every interaction between citizens and governments generates data. When that data is gathered, analysed, and put to good use by skilled professionals, it can generate amazing outcomes for citizens and the community. Data can describe the preferences and needs of individual people, enabling agencies to deliver personalised services for citizens in the same way that […]