How the pandemic has tested public sector collaboration
How the pandemic has tested public sector collaboration
The COVID-19 pandemic has compelled the Australian public service to collaborate much more with their state and territory counterparts and the private sector. Many collaborations have been successful, helping deliver essential health and welfare services at record-breaking speed, while other situations have just highlighted the fault lines that existed before COVID-19.
This special report looks at the pandemic’s impact on the public sector, particularly how government officials have dealt with the many collaboration challenges brought on by the health crisis. It will examine some of the ways the public service has been forced to innovate and evolve its internal processes – often taking more risks than it has ever done before – and whether these changes are likely to be short-term solutions or longer-term habits.
It will examine the development of public sector digital transformation, and how this has changed the way services are delivered and how decisions are made and communicated internally and externally. It will also look at the human side of the ledger, and the importance of building on the expertise developed since the beginning of the pandemic.
What has worked and what could be improved? What lessons and models can be implemented to good effect beyond this health crisis?
This special report consists of a series of related articles. Please click on the story links below.
