We know the world is complex. ATO Assistant Commissioner Misha Kaur wants policymaking to reflect this

The Tax Office is rethinking government interventions and services for a complex world using a new, multi-disciplinary approach. Assistant Commissioner Misha Kaur discusses the value of systems thinking.

At the beginning of this year, few could have imagined we’d end up hoarding toilet paper and spending months in our houses.

Or that entire industries could almost completely dry up.

No-one had heard of social distancing, and the idea of walking in a wide arc around neighbours on the footpath would have been deemed insulting.