Distrust of the disability services system is not new. It was a significant driver of change from the previous state-based system to the nationally consistent scheme that the National Disability Insurance Scheme aspires to be. Flavio Souza, Gordon Duff, and David Jonas surveyed 239 eligible NDIS participants and carers about the sources of their distrust of the NDIS and the impact of that on their choices.
Trust is a fundamental component of any economy that involves market exchanges. A growing number of studies show that distrust towards institutions (institutional distrust) drives the need for greater regulation, which may, in turn, hinder market efficiency and economic growth.
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